SENIOR OFFICER, DOCUMENT PROCESSING CENTRE (Bilingual) – Temporary 12 months – Across Canada

Job description

*Please note that this is a temporary position for 12 months.

POSITION OVERVIEW

The Senior Officer, Document Processing Centre (DPC), is responsible for maintaining the integrity of Electronic Client Files (ECFs) at BDC. This person carries out tasks that support business processes to ensure the accessibility and integrity of documents.

CHALLENGES TO BE MET

Ensure the quality and accuracy of documents by previewing and indexing documents to be uploaded into the ECFs that have been sent by other service centres and business centre employees using the existing procedures.

Ensure that the documents are legible, clear and able to be quickly and easily identified in compliance with BDC’s policies, practices and quality standards.

Accept or reject scanned documents according to their compliance with BDC criteria and policies, and ensure that their senders understand the grounds on which any documents are rejected.

Maintain relationships with business centre personnel and colleagues to foster good teamwork and the pursuit of common objectives and the consistent application of policies.

See to the ongoing optimization of activities at the Document Processing Centre and introduction of more efficient procedures.

Keep abreast of procedural changes related to the department.

Act as a team resource person and coach new hires.

Work with his or her manager to keep the tools required for DPC operations updated.

Potentially participate in various special projects related to the DPC at his or her manager’s request.

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​WHAT WE ARE LOOKING FOR

Completed postsecondary education in business accounting, business administration or related field

One to two years of relevant experience in the banking services sector or experience indexing electronic documents

Good organizational agility and ability to set priorities and comply with tight deadlines

Ability to work autonomously and diligently on a high volume of tasks

Team spirit, attention to detail, cooperative attitude a

Job posting period

Until 2024-09-06 at 00:00