BILINGUAL ACCOUNT MANAGER, VIRTUAL BUSINESS CENTRE – Across the Province of Quebec

Job description

*Candidates can work from anywhere across the Province of Quebec.

POSITION OVERVIEW

The Account Manager, Virtual Business Centre, maintains relationships with clients in the small business segment to promote business development and customer loyalty.

CHALLENGES TO BE MET

Develop and implement a client growth and retention strategy to build a long-term profitable loan portfolio with clients, while providing high quality client service.

Identify and develop new business opportunities for financing and consulting services while focusing on the development of current portfolios.

Work as a team to provide outstanding client service and ensure smooth work sharing.

Develop and implement an individual and group marketing plan that is consistent with the strategy and goals of the Virtual Business Center portfolio. Achieve financial goals related to expected loss rate, profitability, revenue growth and customer retention.

Use credit judgment to ensure loan proposals are of high quality, acceptable risk and meet established standards. Ensures that they meet accepted credit criteria and comply with BDC policies and procedures.

Analyze, negotiate and prepare high quality loan proposals through thorough credit analysis, due diligence and sound account management practices.

Maintain awareness of changes in policies, procedures, and processes.

Required experience and qualifications

WHAT WE ARE LOOKING FOR

Bachelor’s degree in Commerce or Business Administration

3 to 5 years’ experience as a banker; proven sales skills and passion for entrepreneurship

Proven talent in business development and client relationship management

Ability to make sound credit decisions and a thorough understanding of credit policies and practices

Ability to identify business opportunities for entrepreneurs who will benefit from BDC’s unique suite of services (financing and consulting)

In-depth knowledge of BDC products, services, policies and procedures

Excellent negotiation skills and a focus on results

Team player with a thorough understanding of the dynamics of small business and underserved markets

Strong interpersonal and communication skills

Strong organizational and time management skills to manage a high volume of client relationships

Bilingualism (English and French) is required

Job posting period

Until 2024-12-13 at 00:00