Support Agent – Research and Evaluation

Job description

*35 hours per week (50% at the office and 50% teleworking)

Provide advisory support relating to information, analysis and interpretation of evidence to the FNQLHSSC’s internal and external clientele. More specifically, you must:
• Promote the tools available to the clientele and support users.
• Act as a resource person among First Nations communities and organizations regarding the use of tools and information sources.
• Inform the clientele about existing data, resources and tools, and respond to specific requests.
• Promote the tools among the clientele and assist them in navigating these tools.
• Track and document requests for advisory support and requests for the data mart.
• Collaborate in establishing planning and training needs, in organizing, creating, and adapting materials, and in facilitating training.
• Develop work tools and keep them up to date.
• List information sources.
• Respond to requests for research collaboration and follow-up by contacting the relevant players.

Required experience and qualifications

• Bachelor’s degree in a relevant field.
• Two years of experience in research, knowledge transfer or training.
• Knowledge of the determinants of health and the social determinants of health.
• Knowledge of research ethics involving First Peoples.
• Knowledge and understanding of First Nations cultures.
• Knowledge of Microsoft 365 and I-CLSC (report section).
• Excellent command of French and English (written and spoken).
• Willing to travel throughout Quebec to First Nations communities.
• A valid driver’s licence.

Desired profile
• Good communication skills, both oral and written.
• Good mind for analysis, synthesis, popularization, and writing.
• Strong sense of ethics and respect for confidentiality.
• Good ability to identify and manage priorities.
• Good project planning and management skills.
• Organized and ability to manage several files simultaneously.
• Scientific rigour and thoroughness in terms of working methods.
• Strong interpersonal skills.
• Ability to have a positive influence on the team and demonstrate a good ability to rally around ideas and projects.
• Ability to work effectively as part of a team.

Salary
The gross annual salary ranges from $53,198.60 to $65,574.60 and varies according to the candidate’s experience.

Job posting period

Until 2025-06-01 at 23:27