First Nations Community Claims Helper

Job description

Description:
As a First Nations Community Claims Helper, you will play a vital role in supporting individuals impacted by the First Nations Child and Family Services and Jordan’s Principle Settlement. This position requires a compassionate, trauma-informed approach to assisting claimants through the settlement process while providing culturally safe and informed guidance.

Responsibilities:

• Provide direct assistance to claimants with form completion, ensuring a compassionate and culturally sensitive approach.
• Collaborate with regional Claims Helpers to address service gaps.
• Build strong relationships with First Nations communities, band councils, and local organizations.
• Guide claimants in understanding the settlement process, submitting claims, checking statuses, and appealing decisions.
• Connect claimants with mental health, legal, and cultural resources as needed.
• Participate in mandatory training to stay updated on program requirements.
• Adapt to changes in program priorities and processes.

Required experience and qualifications

Qualifications:

• Minimum of 3 years’ experience working with Indigenous communities or individuals.
• Strong understanding of Indigenous culture, history, and the effects of intergenerational trauma.
• Knowledge of colonial policies and their impact on First Nations peoples.
• Excellent communication skills and the ability to build trust with diverse groups.
• Intermediate proficiency with technology and virtual platforms.
• Willingness to travel, including occasional overnight stays if necessary.
• Preferred: Experience living or working in an Indigenous community.

Salary: $60,000–$65,000 per year

Additional Benefits:

• Comprehensive health, dental, life, and disability insurance (100% employer paid).
• Employee Assistance Program and Flex Health Spending Account.
• Three weeks of accrued paid vacation annually.

Application Process:
To apply, please visit our website at jobs.spiritomega.com.

Notes:

• Frequent travel within your region is required for community-based Claims Helpers. Urban Claims Helpers will occasionally travel within their designated areas.
• Applicants must reside near their assigned region. Evening and weekend work may be required.
• Only applicants selected for an interview will be contacted.

Spirit Omega is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified candidates, including Indigenous peoples, visible minorities, women, persons with disabilities, and members of the LGBTQ+ community.

Job posting period

Until 2024-12-15 at 00:00