Employability Development Case Officer

Job description

Status: Indeterminate, Full-Time (9-month probation)
Salary: $1,000.50 to $1,125.75 per week
Hours: 37.5 hours/week, Monday to Friday, 8:30 a.m. – 4:00 p.m.
Deadline to Apply: Tuesday, June 24, 2025, by 4:00 p.m.

🎯 Job Purpose

As an Employability Development Case Officer, you will play a critical role in assisting and supporting clients in their journey toward employment, education, and personal development. You’ll provide client-centered services, assess eligibility, coordinate support plans, and collaborate with agencies to promote self-sufficiency for individuals and families receiving social assistance.

✅ Key Responsibilities

Client Services

• Assess client needs and develop support plans.

• Guide clients through program eligibility and application processes.

• Refer clients to appropriate agencies and resources.

• Monitor progress toward employment or education goals.

• Track and evaluate client benefit status.

Compliance & Program Delivery

• Conduct re-evaluations and verify eligibility for benefits.

• Ensure accuracy of benefit payments and process cheques.

• Investigate non-compliance, issue decisions, and manage appeals.

• Maintain up-to-date digital and physical records.

• Compile reports and ensure funding availability.

Program Coordination

• Liaise with employers to promote employment programs.

• Oversee client participation in employment initiatives.

• Assist with the development of new projects and funding proposals.

Advocacy & Community Collaboration

• Coordinate with community and external partners (e.g., education, housing, legal).

• Identify clients needing enhanced support or trusteeship.

• Deliver workshops and participation incentives.

💼 Working Environment

• Primarily office-based, with occasional external visits

• Moderate to high stress due to workload and emotionally sensitive cases

• May require overtime for departmental needs

Required experience and qualifications

📘 Requirements

Education & Experience (One of the following):

• DEC in Social Sciences, Social Work, or related field + 1 year experience

• DEP in Secretarial Sciences + 3 years of experience

• High School Diploma + 5 years of relevant experience

Additional Qualifications:

• Valid Quebec driver’s license

• Proficiency in Microsoft Office

• Experience with client databases and administrative systems

• Knowledge of community resources and social assistance policies (asset)

• Excellent communication, organizational, and decision-making skills

• Ability to maintain confidentiality and composure under stress

• Knowledge of Kanien’kéha or French is an asset

• Willingness to learn Kanien’kéha

📝 How to Apply

Submit your complete application by June 24, 2025, at 4:00 p.m. to:

📧 applications@mck.ca
Subject Line: Employability Development Case Officer Application

Required Documents (PDF format only):
☑️ Applicant checklist
☑️ Letter of intent
☑️ Resume

🔗 Visit https://kahnawake.com/jobs for all required forms.

Only complete applications will be considered. Preference will be given to Indigenous candidates. Only shortlisted applicants will be contacted.

Job posting period

Until 2025-06-24 at 16:00